| Printer Business | Manufacturing and distribution of retail billing printers and multi-functional printer products. | In-house R&D with complete engineering capabilities and compliance to international standards. | B2B enterprise clients and retail customers across India. | Application-specific printers and mechatronic product variants. | 20 | 23 | Direct sales of hardware products to enterprises and retail customers. | One-time product sales with optional service contracts. | Growing retail automation demand and technology upgrades drive product sales. | |
| Managed Printing Services (MPS) Business | End-to-end managed printing services including print optimization, document management, asset management. | Strong customer relationships and proprietary technology platform fluidWorks Suite. | Large and MSME enterprises requiring print infrastructure management. | Digital services integration with print management solutions. | 45 | 52 | Recurring revenue from service contracts and managed solutions. | Subscription and usage-based managed service agreements. | Enterprises outsourcing print infrastructure management to improve productivity and reduce costs. | fluidWorks Suite |
| Digital Services | Digital billing solutions including GST compliance, tax documents, and digital transaction support. | Proprietary software solutions aligned with government digital compliance regulations. | Businesses needing GST and digital transaction enabled services. | Cloud-based digital compliance platforms. | 3 | 4 | Service fees and subscriptions for digital platforms and compliance solutions. | Subscription and transaction-based billing models. | Increased digitization and regulatory compliance needs fueling demand. | |
