What we do Subex Ltd is a global leader in Business Support Systems for telecom, offering AI-driven solutions for fraud management, revenue assurance, and partner ecosystem management to CSPs worldwide. |
Founded in 1,994 |
Market share Serving 200+ customers including 16 of the top 20 wireless operators globally across 70+ countries, a market leader in telecom business optimization for multiple years. |
Problem solved Helps telecom operators combat fraud, maximize revenue, optimize costs, and manage complex partner ecosystems through advanced AI-powered software solutions. |
Top clients or who we serve Primarily B2B serving major telecom operators, including global wireless carriers and large telecommunications service providers. |
Key management Ms. Nisha Dutt, Managing Director & CEO (appointed 2024), drives AI-led transformation at Subex with a strong leadership team. |
Our journey and innovations Pioneered Revenue Operations Center concept, continuously innovated with AI and analytics, launched telecom-native AI agents for fraud and assurance since 1994. |
Where we operate Operations span Americas, EMEA, India, and APAC regions with offices in US, UK, UAE, Singapore, and Australia. |
Top products or what we offer Offers ROC platform, HyperSense analytics, AI-first Fraud Management, Revenue Assurance, Partner Ecosystem Management, and Managed Services. |
Top brands ROC Data Integrity, ROC Revenue Assurance, HyperSense augmented analytics, AI Agents for fraud detection – all industry-recognized leaders. |
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Recurring vs cyclical contribution Approximately 70% of revenue is recurring due to annuity licensing, managed services, and subscriptions. |
Our industry position Recognized market leader in telecom BSS with strong customer retention (~95%) and expanding AI capabilities. |
Financial highlights FY25 consolidated revenue approx. Rs. 285.6 crore, net loss of Rs. 31.4 crore but improved from previous year with growing normalized profit in Q3 FY26. |
Geographical revenue split Revenue split FY25: EMEA 59%, APAC 28%, Americas 13%, India less than 1%. |
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Whats driving growth Strong AI adoption in telecom, new deal wins in fraud management, operational efficiencies, and strategic partnerships fuel growth. |
Our future plans Focus on AI innovation, expanding managed services, onboarding new global clients, and enhancing HyperSense platform capabilities. |
Our green promise Committed to energy conservation, waste reduction, and sustainable practices across operations with ISO certifications for quality and information security. |
Our people and values Diverse workforce focused on innovation, employee engagement, and corporate social responsibility through Subex Charitable Trust. |
Key challenges ahead Navigating market competition, global economic volatility, and maintaining profitability while investing in AI technologies. |
Interesting facts First Indian product company in telecom; pioneered vendor-supplied fraud management software in 2000; ongoing AI-first telecom solutions leader. |
Risks and strategy Mitigates risks via robust internal controls, compliance systems, diversified customer base, and continuous product innovation aligned with market shifts. |
