What we do Shoppers Stop Ltd is India's premier omni-channel retailer offering fashion, beauty, and home products through a wide network of physical stores and digital platforms. |
Founded in 1,991 |
Market share Leading retailer in premium fashion and beauty segments with a pan-India presence across 70 cities and over 4.4 million sq ft of retail space. |
Problem solved Provides a one-stop shopping experience combining quality, variety, and convenience, fulfilling evolving consumer lifestyle aspirations in fashion and beauty. |
Top clients or who we serve Primarily B2C serving aspirational young Indian families and premium customers with a focus on loyalty program members totaling over 13 million. |
Key management Kavindra Mishra (Managing Director & CEO) with a strong background in retail management and strategy. |
Our journey and innovations Founded in 1991, expanded nationally with multiple store formats, pioneering loyalty programs, exclusive beauty brand distributions, and digital omnichannel integration. |
Where we operate India, spanning major metros and tier-1 to tier-3 cities across 70+ locations. |
Top products or what we offer Departmental stores, premium home stores, beauty stores, private label apparel, and wholesale beauty brand distribution. |
Top brands Shoppers Stop, HomeStop, SSBeauty, INTUNE (exclusive private brand), Armani Beauty, Prada Beauty, Estée Lauder, MAC, M.A.C. - key revenue drivers with omnichannel presence. |
Raw materials needed - |
Raw materials supplier - |
Recurring vs cyclical contribution Revenue is largely recurring from retail sales but exposed to cyclical consumer spending trends, especially in discretionary categories. |
Our industry position Market leader in premium retail with significant share in beauty and fashion retail sectors; recognized for premiumization and customer loyalty. |
Financial highlights FY25 revenue Rs 4436 Cr, EBITDA Rs 751 Cr, PAT Rs 7 Cr; steady growth with 5% revenue increase despite sector challenges. |
Geographical revenue split Revenue derived predominantly from Indian market across 70 cities; strong presence in metros and emerging cities. |
Order book - |
Whats driving growth Premiumisation, expanded beauty category, loyalty program growth, store expansion, online-offline integration, and exclusive brand launches. |
Our future plans Store network expansion including 15 new department stores, enhancing premium offerings, launching new brands and expanding beauty distribution nationally. |
Our green promise Committed to ESG with ongoing sustainability initiatives integrated into corporate responsibility programs. |
Our people and values Focus on employee well-being and inclusive culture; recognized as a Great Place to Work and promoted employee engagement. |
Key challenges ahead Market volatility, discretionary spending softness, supply chain complexities, and competitive retail landscape. |
Interesting facts Operates India’s first standalone fragrance store; runs one of the longest loyalty programs 'First Citizen' with 13.3 million members. |
Risks and strategy Mitigates risks through diversified brand portfolio, omni-channel strengths, disciplined capex, and focused premiumization strategy. |
