| Document Management and Digitization | CAF handling, imaging, scanning, data entry, and warehousing services. | Strong client relationships, ISO certification, and adherence to quality standards. | Telecom operators, banks requiring backend document processing (B2B). | Value-added verification and auditing services. | 150 | 56 | Service contracts, fee per transaction or volume handled. | Mostly volume-based and long-term contracts. | Increasing digital compliance and need for efficient data handling. | |
| Contact Centre and Verification Services | Telecalling, bill delivery, address and credit verification, customer retention services. | Experienced operations team and technology-enabled workflows. | Banks, NBFCs, telecom companies (B2B). | Retention management and escalation handling. | 90 | 34 | Subscription and service fee models. | Recurring contracts, per-call or per-verification pricing. | Rising demand for customer retention and recovery services. | |
| Recruitment and Software Development Services | Recruitment solutions and customized software development tailored to client needs. | Industry expertise and multi-sector experience. | IT, BFSI sectors (B2B). | Custom software projects. | 27 | 10 | Project-based fees and outsourcing contracts. | Fixed project fees and service agreements. | Increasing demand for skilled manpower and digital tools. | |
