| Banking, Financial Services and Insurance | Transaction processing, back-end services, debt management, collections, and customized MIS for banks and financial institutions. | Established long-term contracts with leading banks and regulatory compliant processes. | B2B focus serving major private, multinational, and public sector banks. | Debt management services and customized data processing solutions. | 78 | 60 | Service contracts with banks generating recurring revenue through transaction volumes and support services. | Contractual service agreements, generally recurring and volume-based pricing. | Rising demand for efficient banking operations and regulatory compliances driving outsourcing needs. | |
| Non-Banking Financial Services and Others | Support services for manufacturing and other industries including human resource and transaction processing services. | Cross-industry expertise with IT-enabled processes and customized solutions. | B2B clients across financial and manufacturing sectors. | Human resource and transaction processing services tailored to client needs. | 52 | 40 | Service fees based on contract and volume for customized business process outsourcing. | Contract-based recurring service fees. | Diversification of client base beyond banking sector to manufacturing and other allied industries. | |
