| Business Process Outsourcing (BPO) | Pre-sales for real estate and insurance, customer support, lead generation, channel management, loyalty programs | Strong client relationships, proprietary AI platforms, skilled workforce, CRM and dialer integrations | B2B clients in real estate, insurance, BFSI, FMCG, consumer durables | AI-enabled voice solutions and consultancy-led service models | 30 | 100 | Contractual service fees from Indian corporate clients | Service contracts with recurring billing, project-based fees | Technology adoption, AI integration, expanding client base in high-growth sectors | Insight LLM Voice AI Suite, proprietary HRIS platform |
