| Business Process Management Services | Customer Relationship Management, Telephony Management, Data Management, Sales & Order Management, Business Analytics, Training Programs. | Strong client relationships, ISO certifications, diversified industry expertise, and expanding global delivery footprint. | B2B clients across telecom, financial services, manufacturing, retail, and e-commerce industries. | Business Analytics and customized training programs show higher margins due to specialized expertise. | 256 | 100 | Revenue from contract-based BPM services, outsourcing solutions, and customized client engagements. | Contractual service agreements with recurring revenue models based on volume and service levels. | Increasing demand for efficient BPM outsourcing, digital transformation, and analytics services in client industries. | |
