What we do One Point One Solutions Limited specializes in Business Process Management services, including customer relationship management, data analytics, outbound/inbound call services, and training program solutions. |
Founded in 2,008 |
Market share Established provider with diversified industry presence in telecom, BFSI, manufacturing, and e-commerce sectors. |
Problem solved Enhances operational efficiency and customer engagement through tailored BPM and analytics services for diverse industries. |
Top clients or who we serve Serves leading clients like Bharti Airtel, Videocon d2h, LIC Mutual Fund; caters primarily to B2B sectors. |
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Our journey and innovations Started as DSA Learning Systems; rebranded and became public in 2017; expanded globally with UK subsidiary ITCube Solutions added in 2024. |
Where we operate Operations primarily in India with delivery centers in Pune, Cincinnati, and recent UK expansion. |
Top products or what we offer BPM services including telephony management, data management, business analytics, customer and sales management solutions. |
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Recurring vs cyclical contribution Revenue largely recurring from long-term BPO contracts and service agreements. |
Our industry position A reputed mid-sized player in Indian BPM with growing international presence and diversified service portfolio. |
Financial highlights FY 2024-25 Consolidated revenue Rs. 256.36 crore; PAT Rs. 33.16 crore; strong growth in revenue and profit over previous year. |
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Whats driving growth Growth fueled by new client acquisitions, service expansion, technology integration, and geographic diversification. |
Our future plans Focus on scaling UK subsidiary, expanding analytics and IT-enabled services, enhancing delivery centers globally. |
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Our people and values Emphasizes employee development, ethical practices, and inclusive culture to sustain growth and innovation. |
Key challenges ahead Competition from larger BPM firms and need to continually innovate services amid evolving client demands. |
Interesting facts ISO/IEC 27001 and ISO 9001 certified; successful preferential share allotments fueled growth and capital expansion. |
Risks and strategy Mitigates market and operational risks via diversified services and maintaining robust compliance and governance. |
