| Business Process Outsourcing (BPO) Services | Customer care, tele-sales, tele-collections, document digitization, application processing, payroll, warehousing, back office support. | Long-standing client relationships, multi-sector expertise, geographic reach facilitating cost benefits. | B2B clients including telecom, banking, insurance, health, education, and government sectors. | Tele-sales and customer care call centers have highest margins. | | | Service fees from clients on contract basis across multiple industries. | Contract-based recurring service agreements. | Increasing demand for outsourcing, multi-industry client expansion, technology adoption. | |
| FMCG and Staples Trading | Trading and supply of staples like daal, sugar, rice, dry fruits, fruits, and vegetables to retailers. | Strategic procurement locations and established distribution network reduce costs and enhance margins. | Retailers and shopkeepers (B2B) across various regions in India. | Staple goods distribution with efficient supply chain management. | | | Sales revenue from B2B distribution to retailers at competitive prices. | Direct sales with negotiated pricing based on volume. | Leverages geographic presence for competitive procurement; rising retail demand. | |
