What we do NSB BPO Solutions Ltd offers comprehensive BPO services including customer care, tele-sales, document digitization, payroll, and back office support across multiple industries. |
Founded in 2,005 |
Market share Established player with 18+ years in BPO, serving telecom, banking, insurance, government, and more. |
Problem solved Enables clients to efficiently manage customer support, back office processing, and operational workflows. |
Top clients or who we serve Telecom, banks, insurance, financial services, food delivery, health, education sectors, and government offices (B2B). |
Key management - |
Our journey and innovations Incorporated 2005, went public in 2025 raising Rs 64.13 crore, expanded services from voice to non-voice and trading FMCG. |
Where we operate India-wide, leveraging geographic presence for FMCG procurement and BPO services. |
Top products or what we offer BPO solutions including call center, tele-collections, document processing, payroll, warehousing, plus FMCG trading. |
Top brands - |
Raw materials needed - |
Raw materials supplier - |
Recurring vs cyclical contribution Primarily recurring revenue from BPO services; FMCG trading generates cyclical income. |
Our industry position Well-established BPO with diversified client base and growing FMCG trading vertical. |
Financial highlights FY 2025 revenue Rs 138.12 crore with net profit Rs 11.05 crore, showing steady profitability. |
Geographical revenue split Operations and revenue primarily from Indian markets. |
Order book - |
Whats driving growth Diverse industry clientele, expanded service offerings, and strategic FMCG trading business boost growth. |
Our future plans Focus on scaling BPO services and FMCG retail distribution leveraging geographic advantage. |
Our green promise - |
Our people and values - |
Key challenges ahead Competitive BPO market and supply chain risks in FMCG trading. |
Interesting facts Dual operations in both BPO services and FMCG trading provide unique business diversity. |
Risks and strategy Mitigating sector competition with service diversification and cost-effective procurement strategies. |
