| Healthcare Services | Diagnostic services, outpatient and inpatient care, surgeries, intensive care, infertility and specialized clinics. | Established brand, comprehensive service verticals, NABL accreditation, trusted patient base, cashless insurance approvals. | B2C individual patients from Kolkata region; partially integrated with insurance networks (B2B2C). | Diagnostic services and specialized outpatient clinics show higher margins. | 165468 | 100 | Revenue from patient fees, diagnostic tests, surgeries, and health insurance cashless services. | Fee-for-service model with insurance reimbursements and direct payments. | Rising insurance penetration, digital health technology adoption, increasing outpatient service demand. | N G Medicare & Calcutta Hope Infertility Clinic, N G Nursing Home |
| Retail Pharmacy | Pharmacy retail dispensing essential and prescription medicines. | Location convenience, trusted brand linkage with parent healthcare services. | B2C retail customers primarily in South Kolkata. | Certain prescription medicines and OTC products. | | | Sales from pharmaceutical products to walk-in customers and patients from clinics. | Direct sales at competitive and affordable pricing. | Increasing healthcare consumer awareness and chronic medication demand. | N G Pharmacy (two retail outlets) |
