What we do Newgen Software Technologies Ltd provides AI-enabled digital transformation platforms, including Enterprise Content Management, Business Process Management, and Customer Communication Management for global enterprises. |
Founded in 1,992 |
Market share Recognized global player with presence in 77 countries and top analyst placements in Gartner and Forrester reports. |
Problem solved Addresses complex business automation, digital transformation, and enterprise application development challenges with low-code AI-powered platforms. |
Top clients or who we serve Serves banking, financial services, insurance, healthcare, government, telecom, and BPO sectors worldwide (B2B focus). |
Key management Diwakar Nigam (Chairman & Managing Director), T.S. Varadarajan (Whole-Time Director), Priyadarshini Nigam (Whole-Time Director), Sudhir Sethi (Independent Director). |
Our journey and innovations Founded in 1992; has expanded globally with multiple subsidiaries and continuously enhanced products incorporating AI, ML, RPA, and Generative AI since 2017. |
Where we operate India, USA, Canada, UK, Singapore, Australia, UAE, Saudi Arabia, and others. |
Top products or what we offer NewgenONE platform comprising OmniDocs (ECM), iBPS (BPM), OmniOMS (CCM), Intelligent Document Processing, AI/ML Data Science Studio, and trade finance solutions. |
Top brands OmniDocs (#1 ECM), iBPS (Process Automation Leader), OmniOMS (Customer Engagement), Intelligent Document Processing Studio, Marvin GenAI enhancement, Trade Finance Solution. |
Raw materials needed - |
Raw materials supplier - |
Recurring vs cyclical contribution 56% of revenue from recurring annuity sources including subscriptions and support services. |
Our industry position Growing leadership in software platforms for enterprise automation and communication with steady global expansion and high-profile recognitions. |
Financial highlights FY25 consolidated revenue Rs 1,486.9 Cr (+19.5% YoY), profit after tax Rs 315.2 Cr (+25% YoY), EBITDA Rs 376.2 Cr (+31% YoY). |
Geographical revenue split FY25 revenue: India 31%, EMEA 32%, USA 21%, APAC ex-India 16%. |
Order book - |
Whats driving growth Increased adoption of AI-first platforms, large client acquisitions, cloud subscriptions, product innovations, and expansion into trade finance and AI-powered automation. |
Our future plans Focus on GenAI-powered product enhancements, geographic expansion including Saudi Arabia, and integrated RPA and low-code solutions. |
Our green promise Committed to energy efficiency, solar power use, water/waste management, and sustainable office practices across locations. |
Our people and values ~4,600 employees with emphasis on innovation, diversity, ethical conduct, and employee engagement initiatives. |
Key challenges ahead Managing rapid tech evolution, competitive pressure, regulatory compliance, and sustaining global growth momentum. |
Interesting facts Launched GenAI-powered Marvin platform in 2025; holds 55 patents; recognized repeatedly in Gartner and Forrester analyst reports. |
Risks and strategy Risks include technology disruption and market competition; strategy focuses on innovation, client centricity, and regional market adaptation. |
