What we do Mphasis is a global IT solutions provider specializing in cloud and cognitive services, helping enterprises transform with AI-led platforms and digital innovations. |
Founded in 1,992 |
Market share A leading IT services firm with significant presence in BFSI and technology domains, recognized among top Indian IT exporters and global outsourcing companies. |
Problem solved Solves complex enterprise transformation challenges through AI, cloud modernization, robotics, and digital engineering to enhance efficiency and customer experience. |
Top clients or who we serve Serves global BFSI, insurance, retail, logistics, and technology sectors primarily in Americas, EMEA, India, and ROW markets; B2B focus. |
Key management - |
Our journey and innovations Started in 1992, acquired key firms in insurance tech and data engineering; pioneered AI-led platform NeoIP and expanded globally through acquisitions. |
Where we operate Operations across Americas, India, EMEA, Australia, and growing presence in Canada, Mexico, Taiwan, and Europe. |
Top products or what we offer AI-driven platforms NeoIP, NeoCrux, NeoZeta; cloud and cognitive services; digital engineering; consulting and managed IT services. |
Top brands Mphasis NeoIP - AI orchestration platform; DeepInsights Doc AI - intelligent document processing; Front2BackTM transformation framework. |
Raw materials needed - |
Raw materials supplier - |
Recurring vs cyclical contribution Predominantly recurring revenue from long-term IT and cloud service contracts with steady growth in AI workloads. |
Our industry position Strong position as AI-led IT service provider, doubling industry growth rate and holding top client wallet shares in BFSI segment. |
Financial highlights FY24 consolidated revenue of INR 14,230 Cr, net profit INR 1,700 Cr, with sustained margins around 15.2%. |
Geographical revenue split Americas 81%, EMEA 11%, India 5.5%, ROW 2.6%. |
Order book - |
Whats driving growth AI, cloud adoption, modernization pipelines, large deal wins, strategic partnerships, and talent reskilling drive growth momentum. |
Our future plans Expand AI platform adoption, scale global delivery centers, continue strategic acquisitions in cloud, AI, and experience design. |
Our green promise Committed to carbon neutrality by 2030; investment in renewable energy, energy-efficient infrastructure, and sustainability certifications. |
Our people and values Focus on learning culture, diversity, equitable hiring, and employee engagement programs like Talent Next and Geek Cloud. |
Key challenges ahead Managing macroeconomic uncertainties, wage increases, competition, AI ethics, and regulatory compliance amid rapid industry changes. |
Interesting facts First Indian contact center with BS-7799-2 certification; launched AI platform NeoIP and secured $2.1B TCV in AI-led deals. |
Risks and strategy Mitigates technological disruption, delivery risks, and compliance through continuous investment, agile workforce, and strong governance. |
