| Retail Pharmacy | Retail sale of pharmaceutical and general healthcare products through physical stores and online platform. | Extensive cluster network, omni-channel tech platform, private label exclusivity, and brand recognition. | B2C customers including individuals and families across diverse urban and semi-urban geographies. | Private label pharma and FMCG products, subscription services, and mature cluster stores. | 5978 | 97 | Sales revenue from pharmacy products, private label sales, and subscription-based loyalty programs. | Fixed retail pricing with promotional discounts and private label competitive pricing. | Rapid store expansion, omni-channel sales, private label portfolio growth, and increasing consumer health awareness. | MedPlus private label pharma & FMCG SKUs |
| Diagnostics | Diagnostic and pathological testing services through owned and associated centers. | Complementary service to pharmacy offerings, established brand trust and integrated customer base. | B2C individuals and referrals from pharmacies and healthcare providers. | Pathology and radiology services with advanced testing capabilities. | 108 | 2 | Fee-for-service revenue model from diagnostic tests and sample collection services. | Standard pricing with package offerings and incremental testing fees. | Integration with pharmacy network, growing healthcare demand, and expanding diagnostic centers. | MedPlus Diagnostic Centres |
| Others | Management services, insurance broking via subsidiary, and miscellaneous healthcare-related services. | Leverages group synergies and industry expertise. | B2B clients including group companies and insurance policyholders. | Insurance brokerage and management consulting. | 1 | 1 | Service fees, commissions, and management consulting revenue streams. | Fees and commissions based on service contracts. | Subsidiary expansion and diversification of healthcare service offerings. | |
