| Group Health Insurance Administration | Claims management, fraud detection, cashless network administration for corporate and insurer groups. | Strong insurer partnerships, extensive provider network, proprietary AI platforms. | B2B clients including insurers and large corporate employers. | Technology-led fraud detection and cashless discharge services. | 500 | 68 | Service fees and contracts with insurers and corporates. | Contractual and recurring per member per month fees. | Increasing corporate health insurance uptake, AI platform adoption, expanded provider network. | MAven Guard, Raksha Prime |
| Retail Health Insurance Administration | Administration of retail insurance claims, customer engagement platforms, financial transparency tools. | Leading technology platform integration, high customer retention. | Individual policyholders via retail insurers (B2B to end consumer). | Digital self-service portals and AI-powered claim analytics. | 150 | 20 | Recurring service fees from retail insurer clients. | Subscription and transaction-based fees. | Rising retail insurance penetration and platform digitalization. | MAven Guard, Raksha Prime, MAven Navigator |
| Government Health Scheme Administration | TPA services managing claims, provider networks, and enrollment for state government health schemes. | Strong existing presence in 13 states, established government relationships. | Government agencies (B2G). | Efficient claims processing and large scale operations. | 50 | 7 | Government contracts and fixed service fees. | Contract-based fixed and variable fees tied to scheme parameters. | Expanding government healthcare programs and welfare spending. | Not specified |
| International Benefits Administration | Claims administration for international private medical insurance and expatriate health policies. | Niche market expertise and global network. | B2B international insurers and multinational corporations. | Specialized IPMI technology and data analytics. | 30 | 4 | Service fees from international insurers and corporates. | Contractual recurring fees. | Strategic partnerships with international insurers and tech platform exports. | HealthX platform |
