| Hospital and Healthcare Services | Secondary and tertiary care including oncology, neurosciences, cardiac sciences, orthopaedics, renal and liver care | Strong hospital network, brand reputation, clinical expertise, JCI and NABH accreditations, technology leadership | B2C patients, corporate clients, government schemes, international medical tourists | Quaternary care, robotic surgeries, organ transplants, oncology day-care services | 7028 | 95 | Inpatient and outpatient services, surgical procedures, diagnostic tests, hospital stays, consultancy fees | Fee-for-service, insurance reimbursements, bundled procedure pricing | Increasing healthcare demand, medical tourism, insurance penetration, technological adoption, new bed expansions | Max Super Speciality Hospitals (Saket, Shalimar Bagh, Dwarka, Mohali, etc.), BLK Hospital, Nanavati-Max Hospital |
| Home Healthcare Services (Max@Home) | Health and wellness services at patients' homes including nursing, pathology, physiotherapy, pharmacy delivery | Large service portfolio, trained healthcare workforce, technology-enabled service delivery | B2C primarily individual patients needing home-based care | Nursing care, critical care at home | 150 | 2 | Service charges for home care services, subscriptions | Pay-per-service, subscription models | Rising aging population, chronic illnesses, insurance coverage, digital health adoption | Max@Home |
| Diagnostic Services (Max Lab) | Pathology, radiology and diagnostic testing for patients inside and outside hospital network | Large network of collection centers, technology-enabled lab management | B2C patients, partner hospitals, corporates | High volume pathology tests | 150 | 2 | Testing fees, laboratory management contracts | Fee-for-service, revenue-sharing arrangements | Growth of organized diagnostics, increasing health awareness | Max Lab |
