| Vocational and Skill Development Training | Industry-linked computer, IT hardware, networking, communication skills training and professional exposure. | Largest Asia franchise network, international certifications, government project empanelment. | Youth including marginalized and differently-abled; educational institutions; IT enterprises. | Specialized IT certification and deep skilling programs. | 1 | 57 | Tuition fees, government contracts, certification fees. | Direct training fees and contractual funding from government skill missions. | Government skill missions, IT sector demand, tie-ups with international certification bodies. | MPACT multimedia division, Cambridge University certification programs |
| Business Process Outsourcing (BPO) and Call Center Services | Outbound and inbound call center services supporting IT and communication sectors. | Technological infrastructure and integrated training synergy. | Enterprises requiring customer support and communication services. | Technology-enabled call center operations. | 0 | 0 | Service contracts, client outsourcing agreements. | Contractual service fees. | Increasing outsourcing of customer services and communication. | International Call Center at Kolkata, 100-seat BPO at Chennai |
