| Retail Banking | Comprehensive consumer banking services including deposits, loans, credit cards, and digital banking platforms. | Strong brand, digital platforms, extensive branch network, integrated ecosystem. | Retail individuals, salaried and self-employed customers, including NRIs and affluent segments (B2C). | Credit cards, unsecured personal loans, and digital payment services drive higher margins. | 24908 | 38 | Interest income from loans, fees from deposits and cards, transaction fees, and digital services charges. | Interest margin-based, fixed and variable fees on products, subscription-based fees on some digital services. | Digital adoption, portfolio acquisitions, focused product segmentation, and customer-centric innovations. | Kotak811, Savings & Current Accounts, Home Loans, Personal Loans, Credit Cards |
| Corporate / Wholesale Banking | Working capital finance, medium and long-term loans, trade finance, treasury and forex services to corporates and SMEs. | Deep client relationships, digital platforms, experienced credit and advisory teams. | Large Indian corporates, SMEs, financial institutions, and multinational companies (B2B). | Structured lending, corporate advisory and transaction banking fees. | 24786 | 38 | Interest on loans, fee income from transaction banking, trade finance and underwriting services. | Primarily interest-based lending with transactional and advisory fee components. | Economic growth in mid and large corporate sector, digitization of corporate banking processes, SME financing. | Kotak fyn platform, corporate loans, trade and supply chain finance |
| Treasury, BMU and Corporate Centre | Balance sheet management, proprietary trading, market making, and treasury operations. | Robust risk management and extensive market expertise. | Internal bank operations and corporate clients (B2B). | Proprietary trading and customer derivatives segments. | 16666 | 25 | Trading profits, interest income from investments, and fee from customer forex and derivatives transactions. | Trading gains and fee-based income. | Market volatility, interest rate dynamics, active treasury management. | Interest rate and forex products, investment portfolio |
| Vehicle Financing | Car and two-wheeler loans and financing solutions. | Established brand, extensive dealer network, and underwriting expertise. | Individual consumers and small businesses seeking vehicle finance (B2C). | Unsecured or higher-risk vehicle loans. | 4101 | 6 | Interest income on vehicle loans and financial products. | Interest-based lending model. | Vehicle sales growth, financing penetration in urban and semi-urban areas. | Kotak Mahindra Prime |
| Other Lending Activities | Business loans and other financial lending services. | Strong risk management and client servicing. | Small and medium enterprises and business borrowers (B2B). | Unsecured business loans and personal loan portfolios. | 2228 | 3 | Interest income and fees on lending products. | Interest-based. | SME growth, digital loan processing, market demand. | Kotak Mahindra Investments Limited |
| Broking | Stockbroking, trading, distribution of capital market products. | Strong market position, technology-enabled platforms. | Retail and institutional investors (B2C and B2B). | Institutional broking and margin trading segments. | 4370 | 7 | Commissions, brokerage fees, and subscription services. | Fee and commission-based, subscription for certain offerings. | Capital market activity, online trading adoption, product innovation. | Kotak Securities Limited |
| Advisory and Transactional Services | Equity capital markets, M&A advisory, transactional advisory. | Market-leading advisory expertise and client relationships. | Corporate clients, financial sponsors, and new age companies (B2B). | IPO underwriting and M&A advisory fees. | 1682 | 3 | Fee income from advisory and underwriting services. | Fee and success-based advisory charges. | Robust capital market activity and corporate financing needs. | Kotak Mahindra Capital Company Limited (Investment Banking) |
| Asset Management | Mutual funds, portfolio management services, alternative investments. | Strong brand, diverse product suite, and distribution network. | Retail and institutional investors (B2C and B2B). | Equity mutual funds and alternative asset management. | 2894 | 4 | Management fees and performance-based fees from assets under management. | Percentage of assets under management. | Mutual fund industry growth and alternate investment demand. | Kotak Mahindra Asset Management Company Limited |
| Insurance | Life insurance, group insurance, health and general insurance products. | Established insurer with bancassurance distribution. | Individual and corporate customers (B2C and B2B). | Life insurance and group protection products. | 25268 | 38 | Premiums, investment income, and underwriting profits. | Premium-based revenues and investment yields. | Rising insurance penetration and product innovation. | Kotak Mahindra Life Insurance Company Limited, Zurich Kotak General Insurance |
