| Hotels | Luxury and upscale hotels and resorts offering accommodation, banquets, and food & beverage services. | Strong brand equity, vast network, sustainability certifications, award-winning culinary brands, and seasoned leadership. | Individual travelers, corporate clients, wedding & event planners; B2C and B2B segments. | Luxury room bookings, banquets and weddings, managed hotel fees, and premium dining experiences. | 3492 | 98 | Primarily through room bookings, food & beverage sales, event hosting, and hotel management fees. | Room rates, banqueting charges, event management fees, and subscription models for loyalty programs. | Economic growth, premium travel demand, digital marketing, asset-right expansion strategy, and sustainability leadership. | ITC Hotels, Welcomhotel, Storii, WelcomHeritage, Sapphire Residences |
| Real Estate | Mixed-use developments including luxury residences and commercial real estate connected to hospitality operations. | Integrated real estate and hospitality model, prime locations, and strategic partnerships enhancing asset value. | High-net-worth individuals and real estate investors. | Residential sales and high-end commercial leasing in prime locations. | 0 | 0 | Sale and lease of residential units, property management, and rental income streams. | One-time sales, lease rentals, and property management fees. | Growing luxury real estate demand linked with hospitality expansion and urban development. | Sapphire Residences, ITC Ratnadipa Colombo |
| Others | Supporting services including management fees, technology, and other hospitality-related services. | Experienced management team and extensive industry network providing competitive edge. | Subsidiaries, associates, and external entities in hospitality industry. | Management and consulting fees with minimal operational costs. | 41 | 1 | Management fees, service charges, and commissions. | Contractual fees and service charges. | Expansion of managed hotel portfolio and ancillary service offerings. | Corporate Services, Ancillary Hospitality Services |
