| Geographical Markets | Business process management services delivered globally via centers in India, North America, Latin America, and Europe. | Proprietary AI tools, deep domain expertise, global delivery footprint, and multi-vertical client specialization. | B2B segment serving global telecom operators, financial institutions, healthcare providers, and retailers. | AI-driven omnichannel customer engagement and managed BPM solutions. | 1818 | 100 | Revenue earned through service contracts with multinational corporations primarily in telecom, healthcare, BFSI, and retail sectors. | Primarily recurring contracts with negotiated fixed and performance-based fees. | Digital transformation demand, AI-powered services adoption, and new center launches in nearshore markets. | |
