What we do Eternal Limited operates a technology-driven platform connecting customers, restaurants, and delivery partners for food delivery, dining-out, B2B supplies, and entertainment ticketing. |
Founded in 2,010 |
Market share Leading player in India's online food delivery and quick commerce market with expanding presence in dining and B2B supplies. |
Problem solved Provides seamless food ordering, delivery, dining reservations, and quality supply solutions, enhancing convenience, choice, and restaurant industry growth. |
Top clients or who we serve Serves consumers (B2C), restaurant partners (B2B), delivery personnel, and entertainment customers across India and select international markets. |
Key management Deepinder Goyal (Managing Director & CEO) and Kaushik Dutta (Chairman & Independent Director) lead the Company. |
Our journey and innovations Founded in 2010, evolved from food discovery to delivery; launched Hyperpure B2B supplies (2019); acquired Uber Eats India (2020) and entertainment ticketing business (2024). |
Where we operate Primarily India with past and some international subsidiaries, focusing on urban and metro areas for food and quick commerce services. |
Top products or what we offer Food delivery, Quick Commerce, Going Out experiences, B2B supplies via Hyperpure, and entertainment ticketing services. |
Top brands Zomato Pro (customer loyalty), Hyperpure (B2B food supplies), Blinkit (quick commerce), Orbgen & Wasteland (entertainment ticketing). |
Raw materials needed High-quality food ingredients and staples supplied through Hyperpure to restaurant partners. |
Raw materials supplier Sourced through Hyperpure's procurement network; no specific suppliers disclosed. |
Recurring vs cyclical contribution Majority revenue is recurring via on-demand food delivery, subscriptions, and B2B supplies, with some cyclical elements in entertainment ticketing. |
Our industry position Among leading Indian platforms in food delivery and quick commerce with diversified offerings across dining, supplies and entertainment. |
Financial highlights Revenue INR 20,243 crore, Net Profit INR 527 crore (FY25); 67% YoY revenue growth driven by robust segment expansions. |
Geographical revenue split Majority revenue from India; additional contributions from META region and other geographies. |
Order book Not applicable for typical operations; growth driven by platform engagement and segment expansions. |
Whats driving growth Consumer demand, innovation in quick commerce, expansion of B2B services, loyalty programs, and recent entertainment sector acquisitions. |
Our future plans Continue scaling quick commerce, enrich dining and entertainment offerings, invest in technology, and expand partner ecosystem. |
Our green promise Initiatives include solar energy use, promoting electric vehicle deliveries, and minimizing food waste via technology solutions. |
Our people and values Approximately 16,375 consolidated employees; focus on diversity, inclusion, employee wellness and performance. |
Key challenges ahead Market competition, technology security, evolving customer preferences, and regulatory compliance. |
Interesting facts Pioneered AI customer support platform processing 15 million interactions monthly; significant acquisitions expanded footprint in quick commerce and entertainment. |
Risks and strategy Mitigate customer experience, cybersecurity, competition and macroeconomic risks via innovation, stakeholder engagement and governance. |
