Enser Communications Ltd (ENSER) Share Price & Fundamentals

What we do

Enser Communications Ltd is a Business Process Management (BPM) company offering customer interaction management, CRM, and IT solutions across sectors like BFSI, E-commerce, Edtech, and Hospitality.

Founded in

2,008

Market share

Emerging BPM player with growing presence in customer acquisition and technology-enabled services.

Problem solved

Enhances client customer lifecycle management, automates customer acquisition, and integrates digital communication solutions to improve operational efficiency.

Top clients or who we serve

Mid-size to large corporates across Banking, Financial Services, Insurance, E-commerce, QSR, Edtech, Hospitality, Travel sectors; primarily B2B.

Key management

Rajnish Omprakash Sarna (Managing Director), Harihara Subramanian Iyer (Whole Time Director), Gayatri Sarna (Whole Time Director).

Our journey and innovations

Founded 2008; expanded from Navi Mumbai to Bangalore, Gurugram, Chennai, Jaipur; IPO in 2024 raising ₹16.17 Cr; acquisitions and new tech solutions launched in 2025.

Where we operate

India, with facilities in Navi Mumbai, Bangalore, Gurugram, Chennai, and Jaipur.

Top products or what we offer

Business Process Management services, Customer Acquisition, Automated Premium Collection, IVRS, C-SAT Surveys, Cybersecurity, CRM development, Digital Signage, Interactive Panels.

Top brands

Not specified distinct brands; key offerings in CRM and BPM platforms.

Raw materials needed

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Raw materials supplier

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Recurring vs cyclical contribution

Revenue largely recurring from long-term client contracts and service agreements.

Our industry position

Emerging BPM industry player with growing market share post IPO and strategic acquisitions.

Financial highlights

FY 2024-25 Consolidated revenue ₹84.58 Cr, Net Profit ₹8.78 Cr, showing significant growth over previous year.

Geographical revenue split

Primarily Indian market across several states, with focus on urban business hubs.

Order book

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Whats driving growth

Technology investments, new service centers, acquisitions, and expanded government and corporate clientele.

Our future plans

Further technology upgrades, expanding footprints, new service units, and leveraging acquisitions for growth.

Our green promise

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Our people and values

Committed workforce emphasizing ethical conduct, inclusion, and employee well-being.

Key challenges ahead

Competition intensification, technology adoption pace, and scaling operations efficiently.

Interesting facts

Listed on NSE SME Platform in 2024; first South India unit launched in 2025; acquired three technology firms in 2025.

Risks and strategy

Mitigates risks through robust compliance, internal controls and diversified client base.