| Business Process Management (BPM) | Customer lifecycle management, payroll, employee experience, back-office operations | AI-driven platforms, global delivery network, marquee client base | B2B clients in BFSI, healthcare, manufacturing | Payroll and employee experience services | 2160 | 75 | Long-term service contracts and transaction-based fees | Recurring contracts with volume-based pricing | Rising demand for outsourced BPM services driven by AI automation and process optimization | Allsec, SmartPayroll |
| Tech and Digital Services | Digital transformation, cloud services, cybersecurity, data analytics, AI engineering | Strong hyperscaler alliances, proprietary AI accelerators, multi-cloud expertise | B2B clients across BFSI, FGT, healthcare sectors globally | AI platform services and cloud integration | 720 | 25 | Project and managed services; platform licensing fees | Subscription, usage-based, and project billing | AI-first strategy, hyperscaler partnerships with AWS, Microsoft Azure, Google Cloud | Pulse.AI, DigiCollect |
