| Financial technology services | Agent-based digital payments, banking, lending, insurance, and bill payments. | Large agent base, extensive rural reach, strong partnerships with banks and enterprises, proprietary technology. | B2B2C via agents serving millions of end consumers in India’s small towns and rural areas. | Credit distribution, insurance sales, prepaid instruments. | 448 | 100 | Transaction fees, service charges, credit interest spreads, insurance commissions. | Fee-for-service, usage-based fees, commissions, and interest margins. | Rapid digital adoption, expanding agent network, new financial products, regulatory support for fintech. | Spice Money platform |
| Digital technology services | Legacy ICT and telecom software/services, now discontinued. | | Telecom operators and enterprises. | | 0 | 0 | Service contracts and software sales (minimal post exit). | Contracts and project-based. | Segment discontinued FY2023-24, company focusing on fintech. | |
