What we do CreditAccess Grameen Limited is a Bengaluru-based NBFC-MFI offering affordable microfinance and retail loans primarily to women in rural India, driving inclusive growth. |
Founded in 1,991 |
Market share Among top microfinance institutions in India with a widespread presence across 16 states and 1 union territory. |
Problem solved Providing affordable credit and financial products to underserved micro and small enterprises and low-income rural communities. |
Top clients or who we serve Mainly underserved rural women organized in joint liability groups; B2C focus serving micro-borrowers across various states. |
Key management Udaya Kumar Hebbar (MD), Ganesh Narayanan (CEO), Nilesh Dalvi (CFO), all with extensive financial sector experience. |
Our journey and innovations Founded in 1991, entered IPO in 2018, expanded via acquisitions (e.g., Madura Micro Finance), continually introduced diversified loan products and tech-enabled processes. |
Where we operate India: 16 states including Karnataka, Maharashtra, Tamil Nadu, Madhya Pradesh, Odisha, and others, with 2,222 branches across 450 districts. |
Top products or what we offer Microfinance loans (income generation, home improvement, family welfare), retail loans (business, two-wheeler, gold, affordable housing), insurance, AEPS. |
Top brands Grameen Koota Microfinance, Retail Finance division offering unsecured loans; notable for low-cost lending and flexible repayment options. |
Raw materials needed Not applicable, as business focused on financial services and lending. |
Raw materials supplier Not applicable. |
Recurring vs cyclical contribution Revenue primarily recurring from interest income and financial services fees with steady disbursements and strong borrower retention. |
Our industry position Strong player in NBFC-MFI sector, robust capital adequacy, improved asset quality, and growing portfolio with substantial market penetration. |
Financial highlights FY25 revenue Rs 5,752 Crore, PAT Rs 531 Crore; NIM around 13.9%, CRAR 26.4%, GNPA ~4.04%, ROE ~13.8%, consistent growth in loan portfolio. |
Geographical revenue split Entire revenue generated from India with widespread operations across major states in the country. |
Order book Not specifically applicable; loan disbursement pipeline strong with Rs 5,780 Crore sanctions in the pipeline as of Q3 FY26. |
Whats driving growth Increasing rural penetration, new loan products (retail finance), improved asset quality, digital processes, and diversified long-term funding. |
Our future plans Continued branch expansion, digital technology upgrades, product diversification, and raising capital through secured NCDs for growth acceleration. |
Our green promise Focus on sustainable operations, energy-efficient initiatives at offices, and contributing to community development via CSR activities. |
Our people and values 21,700+ employees; emphasis on rural hiring, employee training, retention, diversity and inclusive organizational culture. |
Key challenges ahead Managing asset quality, regulatory compliance, competitive landscape, borrower over-indebtedness, and maintaining cost of funds. |
Interesting facts Pioneered Mifos software adoption in 2008, holds gold-level client protection certification, and has a wholly-owned CSR subsidiary. |
Risks and strategy Risks include credit risk, regulatory changes, and funding cost; mitigated via robust risk management, diversified funding, and prudent underwriting. |
