| Digital Banking and Assisted Services | Business Correspondent services including savings accounts, deposits, withdrawals, remittance and bill payments. | Exclusive bank partnerships, deep rural network, technology-enabled service delivery. | B2B (banks), B2C (retail customers in rural and urban areas). | Interchange fees and value-added digital financial services. | 800 | 72 | Fees and commissions from banks for banking services delivered through company network. | Transaction-based fees and commissions. | Government financial inclusion initiatives, rural banking expansion, digital payment adoption. | BLS Touchpoints, Starfin India Pvt Ltd |
| E-Governance Services | ICT-enabled citizen services including certificates, PAN/Aadhar registrations, property registrations, and government schemes facilitation. | Strong government relationships, extensive digital touchpoints across states. | B2G (state governments), B2C (citizens). | High value government contracts for e-governance projects. | 260 | 23 | Service fees from government contracts and citizen charges for assisted services. | Contract-based payments and per-service fees. | Government push for digital governance and citizen centric services. | Zero Mass Pvt Ltd, BLS Kendras Private Limited |
| Technology and Other Services | Technology solutions, digital platforms, and consulting services enhancing service delivery. | Innovative platforms, integration expertise, and technology partnerships. | B2B and B2G sectors. | Proprietary technology and software solutions. | 57 | 5 | Project fees, technology licensing and service contracts. | Fixed project fees and licensing models. | Digital transformation demand, strategic acquisitions expanding capabilities. | Aadifidelis Solutions Private Limited |
