| Services | Recurring IT infrastructure management, cybersecurity, end-user support, cloud services, and multi-channel service desks. | Long-term client relationships, proprietary platforms, global delivery network, recognized expertise | Predominantly B2B including large enterprises and government organizations | Cybersecurity solutions, cloud managed services, SaaS platforms | 618 | 76 | Annuity/recurring contracts, service subscriptions, managed services fees | Contractual recurring revenue with performance SLAs and tiered services | Rising IT outsourcing demand, digital workplace evolution, cybersecurity needs | Digital Desk (ServiceNow platform), AIM 360 Cybersecurity, Managed IT Infrastructure Services |
| Solutions | One-time implementation projects including smart cities, AI/ML solutions, IT infrastructure transformation, and digital engineering services | Master systems integrator status, strong technological expertise, strategic alliances, and successful project history | B2B clients in government, banking, manufacturing, and utilities | Smart city integration, AI-driven analytics, custom software solutions | 189 | 24 | Project-based revenue, consulting and deployment fees | Fixed price and milestone-based contracts | Government smart city initiatives, AI and digital transformation projects, large enterprise system upgrades | Smart City Surveillance, FinoAllied Conversational Banking, Integrated System Integration Projects |
