| Application, Automation & Analytics (AAA) | Application development, digital testing, automation through RPA, AI-powered analytics, cloud enablement. | Proprietary platforms, deep domain expertise, long-term client engagements. | Enterprise clients in BFSI, manufacturing, healthcare; mainly B2B. | AI and analytics-driven services, automation platforms. | 443 | 61 | Subscription and service contracts; time and material based billing. | Outcome-based, time and material, subscription. | Rising demand for digital transformation, AI integration, and process automation. | Flexib+ (test automation), EnGRC (compliance), CXO Cockpit |
| Infrastructure Services (IS) | Hybrid cloud management, data center services, cybersecurity, secure access, and 24x7 global command centers. | Global delivery centers, ISO certifications, and cyber expertise. | BFSI and enterprise customers requiring IT infrastructure management. | Cybersecurity-as-a-Service, cloud consulting. | 151 | 21 | Managed service fees, SLA-based contracts. | Recurring managed services and fixed contracts. | Cloud adoption, cybersecurity needs, and hybrid IT management. | NuRe Edge, CloudFirst, Cyber SOC, Security Services |
| Business Process Services (BPS) | Voice/non-voice customer support, registrar & transfer agency services, back-office process automation. | Process automation, compliance expertise, and client trust. | Financial services, insurance companies, and government sectors. | Automation-embedded, domain-centric services for mid-sized clients. | 92 | 13 | Service contracts based on transaction volumes and process outcomes. | Volume and outcome-based pricing. | Digital customer experience initiatives, regulatory compliance. | Digital BPS offerings: digital sales, collections, back-office automation |
| Others | Miscellaneous technology and service offerings. | | | | 1 | 1 | | | | |
